Originally Posted by
The Man in Seat 9A
I looked for and couldn't find a thread on the website, please move as needed. I found
this thread which is closed and suggests posting in the App thread, but I don't have this problem in the App.
On a Mac, with Chrome, I get the 'We don't recognize this device' every time I log in. I have cleared cookies and browser history multiple times, restarted Chrome, and restarted the computer. I do not have the same problem with Safari, I do not have the same problem on the App. They let me log in with user name and password.
I think it started when I logged in once to my wife's account.
If your cookies are cleared prior to each login, then you would have to go through the process every time. Websites use cookies to "remember" the inputs, among other uses
, so certain info would not have to be re-initiated.
Also, if you use incognito, then also you would be prompted.