Originally Posted by
gogooo
Account from an acquaintance who posted for help on FB:
"Anyone in this group got Media contacts? 130 of us are being held with our passports taken in Mumbai airport since yesterday. MH0165 from Doha to KL yesterday 24th had engine failure and did an emergency landing in Mumbai at 4pm local time, we were held at the airport for over 8hrs, some of that trapped in transfer busses as we were not allowed to enter the terminal, eventually took us to a hotel at midnight. Brought back to the airport today at 12 noon and told we would fly at 2:30pm. It’s now 11:30pm, we are still in the airport, not allowed to leave, not transferred to other flights, no food, no water, people have collapsed, there’s kids, elderly. PLEASE HELP US GET THIS IN THE MEDIA, we are not being helped by Qatar Airways or Malaysian Airline but are held hostage here . Now saying we are going back to hotels and still no flights arranged and no passports"
This is utterly shocking! Engine failures and emergency landing at another airport can happen. However, how come Malaysian Airlines abandon their passengers? They should at least provide food/soft drink coupons to all stranded passengers. By the way, didn't hotel give breakfast or any other meal after overnight stay there? If passengers spend their own money, will Malaysian airlines reimburse the money? Is this what MH's new branded policy that brags that MH stands for Malaysian Hospitality!!! What a shameful misnomer!