FlyerTalk Forums - View Single Post - Lufthansa lounge at Newark [EWR] [reopened July 2024]
Old Nov 26, 2023 | 12:17 pm
  #261  
tarheelnj
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Was on EWR-FRA this past Thursday in F. I showed up around 2:00pm, then saw the sign that the counter opened at 2:30pm. That was later updated with a separate sign that the counter would open at 3:00pm, maybe because of the US holiday. I only had carry-on, so didn’t really need the counter, but I wanted printed BPs, in part to ensure no issues with my connection in FRA and access to the A13 Lounge, and I was curious how they would address the EWR lounge issue. When the counter opened, the agent asked me if I wanted an escort to the lounge. I asked, “isn’t the lounge closed?” She admitted it was a habit, and told me about access to the UA Polaris lounge in Terminal C, which I went to given the amount of time I had. I then took the bus to Terminal B so I wouldn’t have to re-clear security. There were two LH agents at the entrance to the Lounge. It appears they were explaining the Lounge situation to passengers who didn’t know, and directing people to either the UA lounge or the SAS lounge, depending on their destination. They mentioned that FRA passengers in F will sometimes be admitted to the SAS lounge depending on how busy it is. They had me and another F passenger wait in the seats outside the lounge until boarding time, when one of the agents escorted us onto the plane. No definite reopening date for the new LH Lounge, just “sometime in 2024.”
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