FlyerTalk Forums - View Single Post - Hertz PlatePass (General Discussion) Thread [Increased Daily Fee Dec 2022]

Nov 26, 2023 | 10:53 am

#70

TravelinSperry

Join Date: Feb 2013

Location: Miami, FL

Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres

Posts: 6,170

Quote:

Originally Posted by GBadger

Will keep this in mind going forward. However, it seems very deceptive to charge an "all in" fee automatically when common sense (and possibly the stickers on the windshield) says that using a transponder will save you money over plate-based billing. And I've searched all over and can't find anything that shows that the "all-in" daily rate is $27.99...

I hope that Hertz comes up with a more sensible way to charge tolls. I don't mind them charing a small fee to handle the billing portion, but charging almost $140 when the tolls charged were likely around $20 seems criminal.

https://www.hertz.com/rentacar/produ...platepass.jsp#

See "If you do not pay for tolls via available payment options, you will be charged for (a) all tolls incurred (at the highest, undiscounted applicable toll rate); (b) a $9.99 usage day fee; and (c) all other applicable toll charges or fees, if any."

It's the $9.99 per day fee even though you used it 1x that is getting you when you open the transponder. I certainly am not defending this outrageous fee Hertz is charging when you open the transponder - but they do show the terms and prices on that link above. The reason I know how not to get charged like this is I got nailed as you did 1x and had a conversation with the branch manager about how to avoid. Never open that transponder. If you do, $9.99 per day whether you use the darn thing again or not.

As for criminal, I'd love an Attorney General to get dinged like we have so they can stop this awful practice.

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