I have been trying to get a stay credited for almost a month (check-out date 11/3/23.). I have sent 4 or 5 emails and am getting the run-around. I understand that overlapping stays (multiple nights credited) are ineligible for dual elite night credits. Since I saw your post above I thought I would also list a post here to see if I can get this stay credited (minus the 6 nights that overlap). It is a 50-night stay, so obviously greatly affects my elite status for the year in addition to pushing me over to lifetime platinum.

WHile the bottom of the folio puts salt in the wound saying". you could have been closer to your dream vacation and have elite nights credited", it does nto specify a specific airline mile account that has been credited. I have checked the airlines i use the most and do not see any credit. Since i started to address this inaccuracy (I never requested airline miles versus Bonvoy points) and my name is at the top of the reservation, I am quite irritated for the time and effort i have expended trying to get this inaccuracy fixed. I am beyond frustrated.

HELP!