Originally Posted by
tokyo_jd
I'm at my wits' end from being ignored. I'd appreciate any suggestions/advice on next steps I could take.
Take a look at this post from William, Hilton’s representative on FT:
https://www.flyertalk.com/forum/35765091-post87.html
I suggest you contact Hilton via the email provided in that message, and if that doesn’t help, contact @Hiton Honors Ambassador directly via Direct Message here on FT (after his return on 11/28).
Welcome to FT!