FlyerTalk Forums - View Single Post - Hapuna Beach Westin Resort, Waimea, Big Island of Hawaii [Master Thread]
Old Nov 24, 2023 | 1:51 pm
  #387  
seawolf
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Join Date: May 1998
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Originally Posted by kutzsche
Staying during Thanksgiving week which is a busy week Platinum. No room upgrades, just got what we paid for which is Partial Ocean view room. Room is nice, no complaints. I have been coming here for 15 years and never in my life got an upgrade, whether I was Gold or Platinum.

The Platinum breakfast is a joke - choice of oatmeal or yogurt parfait. The oatmeal is okay, the parfait is borderline inedible. Can't substitute for anything else other than the $25 buffet upcharge.
I am a Hyatt Globalist so my expectations are ... different. Marriott free breakfast is a total joke and quite frankly an insult. If you are that cheap, just give me nothing. Don't treat your elite members like coupon clippers.
Hyatt gives you free breakfast for 4 people - literally whatever you want.

Forgot to mention, every morning at breakfast they say no word about the elite breakfast and I have to personally remind them. I hate such things. I hate asking for things thay should be offered for free. They'd prefer you don't know or forget or whatever and instead order from the regular menu.
If you think that it is joke, be thankful it was not a Hilton, you get 2x$18 credit. Not even enough for a bowl of oatmeal per person due to tax/tip.

IMO the buffet is over priced. After three mornings we went out to a coffee shop or L&L for breakfast instead.
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