Originally Posted by
kumarshah
Yea, this was the issue. Marriott's rate per night includes VAT, while other website doesn't include VAT and they show it as a separate "Tax" line.
It was very unclear because there is also a separate "Estimated Government taxes and fees" but that only includes City Tax and not VAT. VAT is already baked into the rate.
You need to do the calculation yourself - it's troublesome but doable.
Originally Posted by
Posco
I just got two claims rejected using two different sites. For both the rejection reason was that the rates cannot be found. The strange thing is that the comparison rates were available during the waiting period as I checked several times. However, after the rejection mails came, the lower rates disappeared on both sites. For the one claim, the rate was available shortly after I received the mail. But 10 minutes later not anymore. So, can it be that Marriott is adjusting the rates and rejecting the claims? As screenshots are not accepted, it is very hard to get a claim approved.
Happened to me many times. Received a rejection 23h after submission, checked the rate and it was gone.