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Old Nov 24, 2023 | 5:45 am
  #5  
ratechaser
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Join Date: Feb 2012
Location: London
Programs: Sir Ratechaser Seigneur de la Patience d'un Saint (Mucci), BA Gold, ITA Volare Executive
Posts: 3,794
Originally Posted by Confus
Appreciate it’s a technical semantic point but this is not actually an IT fail. Your allowance is and remains 23kg. However, BA policy is to waive their standard heavy bag charge in this scenario, which effectively gives you 32kg, but without ever changing your ticketed allowance.
Right... so it's not a bug, it's a feature
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