FlyerTalk Forums - View Single Post - 2023 Let’s Eat — United First, United Business, & Premium Transcon Service
Old Nov 23, 2023 | 10:19 pm
  #1294  
fly747first
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Originally Posted by morria26
EWR-SFO
10/23
15:30
777-200 3L

PDB Sparkling Wine
No Preorder Options Available
Meal Choice Of Thai Chicken With Noodles or Butternut Squash Ravioli
Side Salad & Roll
Ice Cream Sundae Cart or Apple Pie
Pre-Landing Was Cheese And Crackers or Lefover Apple Pie From Desert

Absolutely pathetic, United...
The meal selection on this route has not changed all year, and both options are terrible. I was smart and ate ahead of time in the UC, but I thought I should eat something anyway and tried the chicken, which I had difficulty choking down. No flavor whatsoever. The bread roll was stale. The salad, well I don't even know what to call it, but United's version of a salad is quite ridiculous. The ice cream sundae was the one bright spot and was absolutely delicious. It appears they have given up on the pre-arrival snack and offer basic cheese and crackers and leftover desserts.

It seems to me that United has just given up, stopped caring, and doesn't value this premium market anymore.

To be fair the crew was wonderful and attentive, continues my great run of crews this year.
At least you got a great crew, I did the same flight last month and the two guys working on my side of the aisle were completely clueless... seemed like they had never actually worked on a 777 before and it took them nearly three hours to complete the meal service.
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