FlyerTalk Forums - View Single Post - New AC Strategic Partnership with Emirates
Old Nov 23, 2023 | 4:56 pm
  #235  
Adam Smith
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
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Originally Posted by canadiancow
Waiting for another callback from a supervisor because it's incorrectly ticketed in the exact same way.
[MENTION=599574]canadiancow[/MENTION] is this an issue because it's EK F? Or just because of the messed up EY situation that led to the re-booking on EK in the first place?

What I'm trying to get at is, should others with Aeroplan bookings involving EK be worried in general? Or is some/most/all of this mess attributable to some of the oddities of your itinerary?

(You may not know the answer for sure, but your best guess based on all this stuff you've been dealing with)

Originally Posted by Championstrummer
Beginner level traveller. Have Aeroplan account and will now fly with Emirates. Looks like I can collect Aeroplan points as such. What is the process for this? So I need a Skywards account with Emirates and then "transfer" the points? I can't seem to find any field where I could put my AC account in the Emirates booking. Help please! Be gentle.
With this being your first post, welcome to FT

You definitely need to credit the flight to Aeroplan - you can't transfer from EK to Aeroplan. The EK website - desktop and mobile - only wants to let me enter an EK or QF FFP number, so I think I see your issue. You could try the EK app and see whether that offers more options. If not, someone at the EK call centre or at the airport might be able to sort it out. Worst case, you can request from Aeroplan after the flight.
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