FlyerTalk Forums - View Single Post - Using Regional Upgrades on Delta (RUC) post 2/1/2022
Old Nov 22, 2023 | 7:24 pm
  #1380  
RealHJ
60 Nights
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Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), IHG PE, National Emerald Executive
Posts: 7,306
Has anyone found a way to see the waitlist status (Waitlisted or Confirmed) with the new horrible UI? Or a way to force back to the previous more customer friendly and useful UI that shows it?

I've tried different browsers, private mode, different devices, mobile site, app, etc., but still to no avail. And of course DL forced the new horrible UI upon me (until now I could always get the old UI still, both on site and in app if I tried a few times) just upon the very last reservation I will ever use an upgrade certificate on, the one time I really need it, like they are purposefully trying to make my life difficult (as they probably are; everyone knows how much DL absolutely hates and despises its customers). Anyhow, seeing how extremely easy and a million times better upgrade certificate are handled, among other things, on AS where I have MVPG-100K/OW Emerald status match, I have no intent or reason to put up with the never ending BS, lies and frustration that comes with each and every booking with DL. Just want to use up the remaining upgrade certs and never look back at the burning dumpster that is DL again...but I digress.

Asking DL agents they claim it's done right, I do have two entries under seatmap for the flights in question, with the second duplicate one unable to select a seat, which is a sign that it's at least partly done right. But, there is no way to check or know when it's cleared and when to call to reticket with the new horrible UI. And I know better than to trust what a DL rep tells me..
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