FlyerTalk Forums - View Single Post - About 50% of the time Miles/Points not posting (or incorrect)
Old Nov 21, 2023 | 11:24 pm
  #1  
kcaluwae
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15 Years on Site
 
Join Date: Jan 2008
Programs: MR Gold, Hilton Diamond, Mélia Platinum, Hertz PC, Avis PC
Posts: 1,197
About 50% of the time Miles/Points not posting (or incorrect)

Are you all carefully monitoring your accounts after flights & hotel stays? I find it astonishing how often you get an incorrect amount of points or no points at all.
I haven't kept any statistics, just off the top of my head I would say that around 50% of the time I have to file a claim.
That's why I sometimes think that those hotels and airlines should give bonus points each time they give you a run for your points or miles.

This month so far:
Hilton & Marriott posted correctly
Accor: got points for the stay, no points for the extras (food). Was solved in a matter of days
Iberia: points for 3 flights out of 4
AA (credited my wife's Iberia flights to AA as that is her main account) : 1 flight out of 4 posted incorrectly. Showed up as Economy while we flew Biz
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