FlyerTalk Forums - View Single Post - Miami Hotel - which would you pick?
View Single Post
Old Nov 21, 2023 | 6:29 pm
  #60  
TOMFORD
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Jun 2012
Programs: AA EXP, Hyatt Globalist, AF Silver
Posts: 5,018
Just returned from a long weekend at the Setai. Overall very positive, some notes below. TLDR would definitely return over other SoBe properties.

Highlights:
  • No resort/destination/amenity/sneaky fees!
  • Very personalized service - staff from front desk, bellboy, to waitress all remember our names. Everyone is very pleasant whenever passing by. Service is prompt for all requests.
  • Breakfast spread is good by US standards. However the a la carte menu is basically the same as the buffet.
  • Personally a big fan of the SE Asian-inspired design; a much needed change from the yawn that is the typical Miami design of mostly white/blue.
  • Compared to other SoBe properties, Setai has relatively fewer influencers. No rich Chinese college kids. Many families with well behaved kids and older folks.
  • Sunday jazz brunch is wonderful, although I would recommend halving the number of tables and doubling the price.
  • House car can be reserved in advance and will take guests about 20 blocks north or south of the property.
  • Walkable to restaurants and shops, which is a benefit over surfside/bal harbour.


Lowlights:
  • If you stay in the Art Deco section of the hotel, you have to walk through the restaurant to get to the gym and pool. This can be weird when people in nice suits/dresses are having dinner while you are walking around dripping water.
  • I find the DJ during Saturday brunch and evening dinners to be very Vegas-y / very tacky. The DJ plays loud clubby music in a relatively nice formal dining area.
  • Erg at the gym was rusty.
  • Mandatory 20% service charge (most SoBe places have this) but never regretted paying the 20%.
TOMFORD is offline