FlyerTalk Forums - View Single Post - Adios SEA-LHR and AA's Plan for SEA International Flights
Old Nov 21, 2023 | 2:36 pm
  #12  
skunker
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,994
Originally Posted by rune87
As a Shareholder and a Passenger I have to firmly disagree. Stocks are solidly down, almost to Covid lows at this point. Their financials don't actually look all that amazing. Their is a firm lack of long term direction. Ben as bean counter can't focus more than a quarter or 2 out and has not really planned on how he's going to grow the airline other than spending money and buying more planes. As a passenger and FF, their program is turning into a joke. IT investments are clearly lacking still, resulting in a program that may or may not work as designed depending on how the wind blows. While I thought the crew was surly during the VA merger, I'd say the current attitudes are almost worse, again resulting in a subpar onboard experience. About the only damn thing they are kicking ... and leading in is the food catering. Ultimately it comes down to poor management, but the AS of pre merger was much better than what we got from the anchor of AA.
Name a major airline whose IT isn't a joke? I think most US airlines had at least one issue this year.
skunker is offline