FlyerTalk Forums - View Single Post - Hapuna Beach Westin Resort, Waimea, Big Island of Hawaii [Master Thread]
Old Nov 21, 2023 | 11:14 am
  #386  
kutzsche
5 Years on Site
 
Join Date: Jan 2017
Posts: 93
Staying during Thanksgiving week which is a busy week Platinum. No room upgrades, just got what we paid for which is Partial Ocean view room. Room is nice, no complaints. I have been coming here for 15 years and never in my life got an upgrade, whether I was Gold or Platinum.

The Platinum breakfast is a joke - choice of oatmeal or yogurt parfait. The oatmeal is okay, the parfait is borderline inedible. Can't substitute for anything else other than the $25 buffet upcharge.
I am a Hyatt Globalist so my expectations are ... different. Marriott free breakfast is a total joke and quite frankly an insult. If you are that cheap, just give me nothing. Don't treat your elite members like coupon clippers.
Hyatt gives you free breakfast for 4 people - literally whatever you want.

Forgot to mention, every morning at breakfast they say no word about the elite breakfast and I have to personally remind them. I hate such things. I hate asking for things thay should be offered for free. They'd prefer you don't know or forget or whatever and instead order from the regular menu.

Last edited by kutzsche; Nov 21, 2023 at 11:20 am
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