FlyerTalk Forums - View Single Post - Reward Trip cancelled after physical check in + points returned
Old Nov 21, 2023 | 10:48 am
  #13  
martzipan
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Join Date: Mar 2015
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I had something similar happen, where I made a points reservation and then a fix up of a previous accounting glitch put my account into negative. The result was that a couple days later that reservation was cancelled. Lucky I was able to rebook at the same rate for a shorter stay.

I don’t suggest you make that new booking unless you don’t mind it getting cancelled on you with no warning.

That said, in general if you have a negative balance and just don’t use the account, they won’t go after you. Somewhere in the T&C the points are defined to have no cash value. But if you are titanium, I’m guessing you will replenish your balance soon enough.
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