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Thread: Cannot access Convert Miles due to mobile network two-factor authentication failure.
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Old Nov 17, 2023 | 11:05 am
  #27  
maxmin
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Join Date: Feb 2008
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Fixed!

As long as I'm using the website (not the app), it seems they've added a second authentication method via the CapitalOne app.

Ironically if you try to access "convert miles" from the app itself, it still asks for a cellphone number to send a text verification, which still fails (for me).
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