Originally Posted by
ratechaser
Basically if you made a transaction in good faith and made a conscious effort to confirm no fees due, and this was all recorded, I'm not sure BA has a leg to stand on, E&OE be damned...
If thw ticket had been issued, I don't think that BA would be able to do much. As it stands, the transaction isn't complete and the airline can get the passenger to pay the outstanding amount or stick to original itinerary