FlyerTalk Forums - View Single Post - BA changing price after a phone quote
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Old Nov 16, 2023 | 3:53 pm
  #25  
Newly Wed
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Join Date: Mar 2016
Programs: BA Gold
Posts: 731
Odd call from BA [requesting fees after booking]

Booked a one way redemption. Called two weeks later to add the return.

When booking the return leg the agent told me there was no cash payment required and quoted the Avios amount.

I queried this but he was clear there was nothing further to pay. The booking proceeded on that basis.

Had a call from India at 10pm tonight asking to charge fees (no taxes). I pushed back on the basis of what I had been told at the point of booking. Suggested they listen to the call. The call was passed to a supervisor who asked for permission to charge the credit card with the additional fees but said the tickets would be issued regardless.

Very odd!

What are the chances of the tickets actually being issued?

Last edited by golfmad; Nov 16, 2023 at 4:45 pm Reason: Merged into thread on similar topic as referenced in the post below.
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