Originally Posted by
D3Kingg
Citi told me the chargeback is permanent. It’s not even about the $350. Even you have provided me with a personalized explanation. That’s all I ask for.
Why can’t I be contacted from American with a response instead of some auto reply ?
Your chargeback is fraudulent. It would not surprise me if AA took action over this.
Did you try following the suggestion to contact AA customer service? They are the only ones who are empowered to make exceptions to policy. It seems like you tried everything except actually contacting the right department.