Originally Posted by tismfu
Has anyone gotten itineraries to display solely booked on aa.com with no phone interaction?
I was able to pull up an award ticket I "purchased" on aa.com but never called an agent about.
It doesn't look like you can pull up PNRs from trips that are over, though -- I was looking forward to going through the records for some previous trips to see what the agents had written about me, but they were rejected.