Remember, folks, there's a five day trial on this if it fails you. And the cancelation / T&C and all are not far from typical, it may be that you're READING them right now, and you haven't reviewed the T&C you have with other websites, creditors, etc. - often surprising !

In my experience with ExpertFlyer, I've had no problem pulling up my PNRs, every one of them, purchased on AA.com or not, and even seeing seat assignments / availability on such aircraft as SN Brussels AVRO 85. If you are unable to pull up AA-purchased PNRs, something is not right, IMO - double-check everything is excatly as your aa.com PNR, and if it still fails, contact the support team... Other omissions or errors 1) may be due to the database used, e.g. Apollo, Saabre, etc., and 2) in case it is not, brought to the attention of the support team.

And, IMO, it always pays to be discrete - I have no troubles calling AA to correct information in my PNR, but I will not tell them how I see the data, nor make too direct an approach to a correction, likely - just enough to 1) get the correction made, and 2) perhaps to get somene entering a really off-base comment to think twice about doing so. But I'd hate to lose this valuable tool (reviewing my PNR) by stirring up a AA hornet's nest.

(I have seen some errors in mine, including the aftermath of the Asian earthquake, which according to one PNR has suddenly relocated my city of record from northern California to Hawai'i! The weather, particularly yesterday, still feels like northern CA, and definitely NOT like HI, however.)

This tool, as mentioned before, has allowed me to do some planning I'd have taken HOURS to do previously. Not perfect, perhaps, but consider the competition (none) or the alternatives... and if we find any peculiarities or items of interest to other AA users, it'd be great to post them here...