Waited over a month for Alaska status match to my Delta Platinum, calling in a couple times and getting the 30-35 day backlog message.

Finally got connected to customer service and was told I’m ineligible for the match, because I status matched before in 2021 and Alaska allows only “one lifetime status match” per person.

Very disappointing as I have almost $1000 in Alaska travel credits from Covid years, have the Alaska CC, and legit Alaska elite for several years in the past.

Has anyone else been getting this message? Seems to undercut one’s incentive from switching from Delta to Alaska elite.