FlyerTalk Forums - View Single Post - Star Alliance Award Booking Cancelled by Airline (my options)
Old Nov 13, 2023 | 5:28 pm
  #9  
Xiaotung
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Join Date: May 2005
Location: Sydney, Australia
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Posts: 4,178
Originally Posted by flyer94
Confirming that when I enter in LX's reference number into LX's website, it says there is no flight in the booking The flight time has changed just slightly, leaving around an hour earlier so I honestly cannot understand why LX just didn't move us to this new flight...
This is just unfortunate. When AC cancelled my last Airpoints booking, they even moved me 2 days after the original flight. It was a huge pain but better than losing the flight altogether. If LX won't re-instate the flight or make any effort front their end, I am afraid there is nothing NZ will do for you.
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