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Thread: Star Alliance Award Booking Cancelled by Airline (my options)
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Old Nov 13, 2023 | 5:24 pm
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Thai-Kiwi
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Originally Posted by flyer94
Confirming that when I enter in LX's reference number into LX's website, it says there is no flight in the booking The flight time has changed just slightly, leaving around an hour earlier so I honestly cannot understand why LX just didn't move us to this new flight...
Has the aircraft type changed for the revised (earlier) flight? Was this a Y or J redemption?

Like others, it does seem odd you were not transferred to the new flight when it was created, as it seems to have effectively offset the cancelled flight. How were all the other passengers dealt with ?
Last edited by Thai-Kiwi; Nov 13, 2023 at 5:26 pm Reason: spelling
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