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Old Nov 13, 2023 | 9:49 am
  #15  
JAXBA
 
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,755
Originally Posted by corporate-wage-slave
You may well think this is a fairly straightforward transaction, but there are going to be at least 4 fare bases that will need to align with each other…
It's unusual for BA fares to be combined end-on-end anymore, and there are through fares LCA-SEA. I'm not seeing anything unusual in the combinations paragraphs that I looked at, so it should be two half round trip fare bases just like any other European point of origin. Unless I've missed something?

Originally Posted by AntonS
In my experience Delta and Alaska have pretty good online systems that do not require calls even for more complex changes or multi-fare bookings. Overall US airlines have better IT compared to European airlines. BA is not worst, LH/LX much worse. Among non-US, Qatar is not bad.
Funnily enough, BA, LH/OS/LX/SN, QR, QF, and more, all use Amadeus. As a travel agent, I much prefer Amadeus functionality and UX compared to Sabre (AA, AS), but I wouldn't have a clue as to how to get airline websites to better integrate with their CRSs...
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