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Old Nov 12, 2023 | 11:15 pm
  #79  
willy702
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Join Date: Apr 2020
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Originally Posted by vazzinpb
I once had an agent at DFW tell me this: "My manager said that too many people are buying their tickets at the airport, so now we are charging a $25 fee. I told him that this was ILLEGAL for the reason I cited above. He wouldn't sell me the ticket without the $25 fee, so I paid it with my credit card and FILED A D.O.T. COMPLAINT. The U.S. D.O.T. ruled in my favor and forced Frontier to refund my $25!
Glad you got a good outcome. Frontier locations are getting shameless in this crap. Lucky they would even sell it to you, many just say they aren't allowed to.
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