Originally Posted by
chessman
The OP did change the password again. But that doesn't answer the OP's question/curiosity about the IT issue.
Thank you for actually reading my question.
The only other thing I can think of is that I upgraded my phone, but then an app was not behaving correctly so I ended up wiping again and building from scratch. Maybe that confused WN's systems. I'm flying in 11 days so as long as it doesn't happen again before/during my travels!