Originally Posted by
jdjd52
Hi All,
Purchased Ticket from JFK to BOS on November 3rd for 191. Used 400 miles and charged the 191 on my Amex Plat.
The charge was posted November 3rd but it was posted as two separate charges $180 and $11; Not sure why.
The $180 was coded for FREQUENT FLYER FEE/PURCHASE. and the $11 dollar was flagged as ADDITIONAL COLLECTION.
Not sure if I will get the $180 at this point. Does anyone have experience with this?
It would be beneficial if you could provide a bit more detail on your flight purchase. I can only assume you used miles & cash? If so, please read this posted in the Wiki (beginning of thread):
- Miles + Cash is like buying an award ticket but using cash to substitute for some of the miles. As an example, you might be offered a ticket for 40,000 miles + $5.60, or 30,000 miles + $205.60 (these numbers are made up). If you choose the latter option what you are really doing is buying 10,000 miles for $200, then using those 10,000 miles plus 30,000 that you already had to buy the 40,000 ticket + $5.60 in taxes. This will post as two separate transactions, $200 for the miles purchase, and $5.60 for the taxes on the award ticket. The $5.60 will be reimbursed (just like any other award ticket). The $200 seems like it does not get automatically reimbursed, although it may post as "Frequent Flyer Fee/Purchase" in which case you have a pretty good case for getting it credited manually by contacting AMEX.
It seems you need to engage in chatting with AMEX...