FlyerTalk Forums - View Single Post - Passenger forced to drag himself off flight after AC failed to provide wheelchair
Old Nov 10, 2023, 8:49 am
  #60  
RangerNS
 
Join Date: Jan 2017
Location: Halifax
Programs: AC SE100K, Marriott Lifetime Platinum Elite. NEXUS
Posts: 4,576
Originally Posted by expert7700
I get that most passengers buy basic fares, and premium seats are kept for elite passengers & upsells.... but still!
The press release says: "Customers at the gate who request lift assistance will be consistently boarded first before all other customers and proactively seated at the front of the cabin they booked"

So this weirdness may be coming to an end.
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