- Name of the hotel: ibis Madrid Centro las Ventas

- What is your ALL status? Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes

- Which room did you book and which upgrade did you receive? Room with terrace (nothing higher to be upgraded to)

- How are the rooms? Ok

- What was good and what was bad? Good: Terrace, staff B

Bad: dodgy aroma. Breakfast buffet

- Did you get club lounge access? How was the lounge? N/A

- What about welcome drinks, welcome amenities or any other special perks?
Welcome drink
Eventually a 2hr late check out (2 instead of 12) but it seemed all too difficult for them (because they only have 5 of the rooms with terrace)

- Value for $ or Vouchers? Would you return?
A bit away from the centre so not most well connected. Would prefer to be more central but prices to do so were high)