Originally Posted by FlyingSquirrel_

It boggles me that Heathrow is the only major airport in the world with such massive issues (remember the baggage problems over the year). HAL management should be sacked with bonus clawbacks. Really a bad image for the UK. Out of my 17 flights from Heathrow this year, I've had issues with the airport about a third of the time.

(1) Lifts and escalators broke after security, no one could go to their gate at T5 (October)
(2) No baggage handles, baggage arrived 2hrs late (October)
(3) ATC failure (August)
(4) Baggage did not even make their planes (May)
(5) Only one escalator working at T3 to go to security, creating a massive queue (March)

When is the HAL management going to be held accountable?