Originally Posted by
jmail1
I am working on an award from IST-CAI-JNB on Egypt Air using Singapore miles, four tickets. On the CAI-JNB portion there are four business seats available. On the IST-CAI portion there are two business and two coach. I had them create two bookings, one with two tickets all business and one with two mixed cabin. They are saying the mixed cabin has to be priced as two separate awards at a cost of 25k more each than the all-business booking.
Is this how Singapore handles mixed cabin awards or do I need to ask for assistance from someone else?
SQ's T&C:
If your itinerary includes bookings in different classes of service, the award level corresponding to the highest class will apply for the whole award ticket.
This appears to be applicable to both SQ only and *A redemptions.
But: The T&C are not saying whether you can arbitrarily mix and match classes. For commercial tickets, a lower class of service is only allowed where the higher class is not offered at all; e.g. you fly First Class from FRA to BKK and SIN-BKK can only be flown in Business Class. But you cannot buy a Business Class ticket for the same routing and "downgrade" to Economy when Business Class is full.