Originally Posted by swag
After accumulating DL miles for a while, I am trying to redeem some for the first time.
I'm considering a domestic trip with a stopover A-B-C-A to maximize the value of the award. I was very pleased to see that delta.com has a page to do this online, especially with the new phone booking fees. (AA.com only lets you book simple roundtrips).
Anyway, I tried DFW-SLC-MSY-DFW on January 14/20/23, and I get an error:
There was a problem booking your itinerary online. Try selecting a different class of service or direct flights. For assistance, call 800-323-2323.
Is there a problem with this itinerary? Or am I doing something wrong? If I substitute EWR for MSY, it searches fine, so it looks liek even out-of-the-way stopovers are ok. And if I search for a paid ticet on that same DFW-SLC-MSY-DFW route, same dates, there are options including nonstop DL or DL Connection flights on all legs; so it looks like the routing exists.
So what's the problem? Any ideas?
Hi, Swag:
I noticed this feature on delta.com the other day. This is good news. I have access to a Sabre Reservation system and looked up the valid routings. From DFW to EWR, SLC is on the routing (a little out of the way if you ask me). So you could have a stop over in SLC on the way to EWR. You would then need to fly back from EWR to DFW without a stopover. However, from DFW to SLC, MSY is not on the routing. So if you first fly to SLC and have a stopover, you can't then have MSY in your routing back to DFW.
I realize it might have priced out as a paid reservation, but this is probably pricing out the individual segments versus one farebasis for the whole trip.
That is my 2 cents worth. Good luck!
Happydad