Does anyone know how AA is currently handling change / cancellations made through the portal? Normally I wouldn't use the portal bc it's such a pain to have to call and be on hold for ever to make any changes. However since AA has some cheap round trip winter Europe fares going now, it is significantly less points and money copay to book a cash RT flight at the moment. This is a direct us to Europe flight on AA metal for 1 person so isnt the complex routing that can lead to portal drama. But while I plan on travelling without changes , I also don't want to lose $2k of value of something happens unexpectedly.

After a portal booking on AA, can any aspect of that flight be managed from the AA app, like it can with Delta? If a change or cancellation is made,.is an AA flight credit received or is it stuck with Chase travel? Can the credit be used like a normal AA credit? Again this isnt a speculative booking, but nor do I want to risk forefeiting 2k