Originally Posted by
jjbiv
Yes, their policy is to put you on the next F9 flight to your destination. You may be waiting hours or days for that flight depending on the destination and availability.
I second avoiding Atlanta until they get their act together. Traveled through there last week and we waited almost an hour for a gate and then a bit longer for an agent to drive the jetway (our flight was three hours late). This seemed to be a common occurrence from watching other aircraft hold short of the gate. Good thing we had a six hour planned connection (reduced to three by the delay). They are working with their ground handler to improve operations at the station but it still needs some work.
Going to Puerto Rico through Atlanta this week.on a fairly short connection. We will see how it goes but we have some backup options via PHL and MCO.
The main issue I have with the Atlanta station is that the airline has its operations split between the T, D, and E gates rather than clustering them together like they do in DEN and MCO. if they bothered to make that small investment, I think we would rapidly see an improvement in their operations there.
Originally Posted by
maskedmesothorium
Darn, not good. Wonder if the planes are being repurposed for other DEN-based routed or moved elsewhere in the network? Guessing mostly the latter.
A thought hit me today debating whether F9 is limiting the scope of the DEN hub knowing how bad the operations can get in winter.
Then I remembered that the airline is working with the airport authority to build 13 ground level gates...