Originally Posted by lamach22888

Just did a night here for the public holiday weekend.

Hardware is really nice as you would expect for a brand new hotel, with the room furnishings being above W Hong Kong. We booked a base room and used a SNA to get a marvellous suite.

The soft stuff left quite a bit to be desired. As the poster mentioned above, check in was busy even for guest with status, but at least they provided a nice waiting area with drinks and popcorn. Breakfast was heaving and if you arrived after 9 you were waiting out the door. The pool was booked for a private function with no advanced notice given. Room card also stopped working at 11am despite late check out given.