Welcome to FT!
A
I would test with a 1k transfer first
If fails, then plan B
1
update capitalone account details - they ask for id - passport or Dl - and then transfer
2
new TK account as on Capital One and make yourfull name a "companion" on the new TK account
Thank you
I called Capital One a number of times - regardless of which department I spoke with (credit card, banking, travel and tech support), everyone agreed that the absence of a middle name would be an issue however, no one quite agreed on the best / quickest way to resolve it. Eventually. I spoke with someone in the credit card department, who was able to add the middle name to my account without any paperwork. She said it would flow through the systems in 24 hours but it had already reflected that in about 12 hours' time. Since the account names matched exactly, I was able to instantly transfer the points over and used it to score a business class upgrade