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Thread: Are British Airways Issuing fake vouchers to customers
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Old Nov 4, 2023 | 11:14 am
  #44  
corporate-wage-slave
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Originally Posted by nicolettecoe
I have done a customer complaint but haven’t heard from them in a month so I will just continue trying to get hold of them to make this right or file a case. Thats the only recourse I think I have now.
There is a huge backlog of customer relations complaints, so unfortunately you will have to hold on there. They have moved to a new computer system which will speed things up eventually, but in the meantime they are using both systems and have a mountain of complaints to process.
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