With the exception of flying Envoy Air on the E145, I have had very good experiences. The E175/E170 are by far the best regional jets operated by the AA's regionals, and the single seats on the left side of the E175/E170 are the best non-lie flat first class seats of all of AA's domestic fleet. Upgrades tend to be more plentiful than on mainline due to the ratio of economy to first class seats. Plus the E175/E170 allow for normal sized rollerboards to be carried on and stowed in the overhead bins on the plane, while those same bags normally are required to be gate checked on the CRJ fleet operated by the other regionals.

The service has usually been very good, with a pre-departure beverage normally served in first class. On my last Envoy air flight, I was late in boarding and the first class cabin crew made room for me by storing a bag in the crew compartment. So all-in, I actually seek out flights on Envoy's E175/E170 planes, particularly instead of the A319 mainline. I will avoid the E145 unless that is the only option.