Originally Posted by
hhdl
Both are in some sense correct. When changing from Standard to Flex, what you are actually doing is getting a new ticket and paying for it with the value of the Standard ticket plus some other method of payment.
So if the Flex ticket is refunded, it will refund to the method of payment: the difference between Flex and Standard in cash equivalent and the value of the Standard ticket as a voucher (likely with the same expiration date as when you'd cancel the Standard ticket, but some airlines implement the voucher with a reset expiration date).
Bumping this to see if anyone else has any more recent intel and also to test the statement quoted above. Would one in fact get a voucher for the full amount of the Standard ticket? That would be perfectly fine with me, but I'd be concerned that instead I'd merely get refunded the amount of the taxes and lose the entire rest of the value of the Standard ticket.
The specific situation I face is that the fare has gone down by around €300 for two pax, enough to make it worth my while to chase whatever relief is available. Stupidly I didn't book this through Delta (it's a code-share route on AF metal) -- if I had it would be child's play to cancel the ticket, immediately get a voucher, and then immediately rebook at the new lower price, keeping the excess value of the voucher for future travel. Is there any such reliable work-around for 057 ticket stock?