Originally Posted by
iwillflytheworld
I booked and then cancelled an Alaska flight through the Chase portal. Is there any way to apply the credit from this flight directly on the Alaska website? (I don't have code and pin - is there any way to request it?). Chase is making it essentially impossible to use the credit.
Doubtful AS would take the Chase credit. Fwiw, avoid the Chase portal at all costs and find another way use your points. I'm a happy Chase client but booking through their travel site is worse than a nightmare if you need to make any changes or cancel. I belong to a FB Chase Sapphire Reserve and this is well known and often discussed. I cycle through a bunch of Chase points but use them for things other than travel with the exception of booking a hotel/motel while sitting in the parking lot when I know 100% I won't need to change/cancel.