Originally Posted by
daniellovesflying
BA cancelled my flight 9 hours before departure and can’t offer me an alternative flight today. I need to get to my destination today so I’m going to book another airline on my own. Two questions:
1. Am I entitled to compensation even if I request a refund of my ticket?
2. Can I request reimbursement for my new flight from BA?
Others have far more expertise, but I think:
1. Need to have more details of reason for cancellation before entitlement to UK261 compensation is apparent
2. Duty of care will apply regardless in terms of hotel, meals etc incurred due to cancellation
3. Can't get a refund of original ticket plus reimbursement for new flight, but should be able to get one or the other - think you'll need to engage with BA for reasonable alternatives and give them opportunity to book this for you first. Try MMB or calling directly.
Good luck!