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Thread: Cannot access Convert Miles due to mobile network two-factor authentication failure.
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Old Nov 3, 2023 | 4:45 pm
  #17  
maxmin
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Join Date: Feb 2008
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Interesting.

Well, according to t- mobile, they do not provide any sort of ID verification service to any 3rd party. Which makes sense from a privacy perspective.

All they do is process short codes for 2FA. Customers can ask to block 2FA messages from specific entities. My account has no such blocks.

So I assume it's CapitalOne's bug and I will not waste more time trying to track down the root cause.

The "Digital Department" at Cap1 did offer to transfer the miles for me so I'll just do that.
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