Status: Platinum
Location: Munich Sendling - Downtown
Booked: BYD Atto or Similar EV
Received: Nothing
Got a phone call 2 hours before scheduled pickup from the branch saying that they had no EVs available anywhere in Munich, but that they could give me a gas car. (Sorry not trying to pay 2 Euro/liter for gas.) We were able to locate a station an hour outside of Munich that had a BMW iX that we were able to book, but it was significantly more expensive. After some haggling with online support, we were able to get them to match the original price we paid and got the BMW.
Takeaway: just because it shows a car available doesn't mean it actually is.