Originally Posted by
cowtool
If cowtool is not displaying segments, then my assumption is either:
1. You've flown them all already
2. Something is broken with cowtool; check AC.com
3. Something is seriously broken with your PNR
If they haven't been flown, and you can't pull it up on AC, I'm pretty confident it's #3.
I'm happy to take a look if you PM me the details, but I think your time is better spent calling AC (if it was cash) or Aeroplan (points).
Thanks for offering help with this cowtool. I was finally able to get through to Aeroplan today and they assured me all is good with the booking. Rep tried to load it on the website on her end and had the same issue as me (endless loading booking details screen). She also sent me a pdf of the ticketing confirmation again. She said its most likely a tech issue on the AC side and I told her to report it to their tech team.
I'm thinking it might actually be some issue with their site/api. I have been having lots of weird glitches and broken sections on their site over the past month. Maybe while they are working on the beta site, they broke things on the current site/api, which is also not allowing these segments to load in your PNR viewer for specific bookings. But who knows? 🤷♂️