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Thread: Refunds for E+ / Preferred fees (upgrades, seat changes, cancellations, ...) [Merged]
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Old Nov 3, 2023, 10:07 am
  #95  
bearchaser303
 
Join Date: Aug 2012
Posts: 37
Originally Posted by WineCountryUA
Talking directly Refunds is not normally an option.

You are due a refund and it should have been to the credit card. With the disappearing travel credit, it is possible it is now being processed as a true refund. It can take 5 to 10 days for the credit to show on you credit card account.

You could do a charge back on the card; or
A DOT clain to delayed refund (DOT requires refund in 5 days). But DOT complaints can easily take 30 or more days.
This morning I received an email from United Refunds stating that the $54 refund has been processed. I guess I just need to learn to be more patient, lol.
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