FlyerTalk Forums - View Single Post - QF 71/72 cancelled and 5 hour flight turns into 15 hours plus!
Old Nov 3, 2023 | 5:05 am
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Originally Posted by nivsy
. I think it's not so bad.
It’s better than zero which is what QF would have been aiming for at a year ago. Or they could have sent the text “there is a chance you may not be able to fly on (date x) so we can offer a rebooking on another service next day or two or a full refund” - as they did to a friend of mine trying to get from CNS to SYD. He rebooked to next day - no accom, no meals, no taxi vouchers. This was an A330 substituting down to a 738.
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