FlyerTalk Forums - View Single Post - FB Silver and Gold benefits "evolving" from 28 March
Old Nov 3, 2023 | 1:10 am
  #110  
Goldorak
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Join Date: Aug 2009
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Originally Posted by Gajan
What also (used?) to work, is logging into your booking from the DL site. Not sure if you tried that / if that doesn’t work anymore.
Originally Posted by BobTL
That doesn’t work anymore either
Indded, it doesn't work anymore.
What really upset me is the bland response from the Ulti TA when I inform them that nothing happened at boarding despite 15 seats left. They just replied that DL decides what they do/don't do for whatever reasons, like weight balance . I know this is not the reason, as the flight was something like 90-95% full. For sure, an easy response instead of opening an "investigation" with DL to understand what happened and make sure it doesn't happen again (as I'm sure it's all IT-related with miscommunications between AF and DL systems).
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